Swiss Luxury Watch Company: Authentic and brand new luxury watches, pens, music boxes and watch winders – Terms & Conditions
TERMS OF SALE
We are wholesalers of luxury products. We deliver to privates or professionals. We do not sell clearance items or products coming from old stocks which quality is difficult to control. Most of the products which we sell are made to order. They are produced especially for our customers upon receipt of their orders.
Our watches as well as the other items which we sell on our website are authentic and 100 % brand new. They come from the manufacturers or their distributors only. We are not official distributors of these products.
WARRANTY : Our products come in their box with all the manufacturer papers, including the international warranty. Our watches with Day/date come with an English one.
AVAILABILITY : As the luxury products which we sell are made to order by the manufacturers upon receipt of your orders the shipping time is 2 weeks approximately. If the delivery time of your order is longer we will of course inform you in order to know whether you maintain it.
PICTURES : The images published in our site are professional ones. They come mainly from the manufacturers or from their distributors. The products which we sell correspond to these pictures. As most of the products which we sell are made to order we cannot send pictures.
PRICES : Our prices are in Swiss francs, € or US They include the worldwide shipping charges and the international insurance only. They do not include any tax or VAT. We are not responsible for taxes or duties imposed by any country. Goods shipped within Switzerland are subject to the Swiss VAT.
TRADES : We sell 100 % brand news items only. That is why we do NOT do trades
SHIPPING CHARGES: They are included in our prices. We ship worldwide free of charge.
SHIPPING: By Fedex/TNT (included in price). We cannot give the goods personally
INSURANCE: All our packages are insured against damage by our Swiss insurance
PAYMENT : Visa, Mastercard, AMEX and main credit cards (recommended) Bank transfer (less a 3 % discount) TWINT (Switzerland only)
RETURN POLICY : Each item is carefully checked before shipping. If however you receive a wrong item, we will of course replace it free of charge. If despite our strict controls you receive a defective item we will of course repair it free of charge. As we sell only brand new items produced on demand especially for our customers, we do not have any other return policy.
STRAPS : Straps and bracelets are manufacturers original one.
SECURITY AND PRIVACY : All data is transferred via SSL (Secure Socket Layer). Your personal data, including addresses, login information and payment details are fully encrypted via SSL We use an SSL certificate with an SSL 3.0 encryption as well as an encryption length of 2064-bit RSA and 256-bit AES. Please be insured that we do not forward your information to any third parties.
These General terms and conditions shall be governed in accordance with the laws in Switzerland. Any dispute ansing out of, or in connection with these General terms and conditions shall fall within the exclusive jurisdiction of the court at the place of our Swiss registered office.
Please do not hesitate to contact us if you need more information. Thank you.